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Common QA Testing Challenges and How to Solve Them

November 11, 2021 / by Frederid Palacios

Quality assurance (QA) testing is a necessary process for software developers to verify the success of their products. During this process, testers have the final opportunity to identify and correct any issues before software is launched. As such, QA testing must be performed accurately; otherwise, the software could be released with flaws. To ensure that QA testing runs smoothly, it is essential to recognize these common QA testing problems and how best to overcome them. 

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Ensuring Thorough and Complete Testing

Quality assurance testing of a software product entails testing of the entire application, which can involve thousands of test cases. It is essential that a wide variety of tests are conducted to ensure thorough verification of the product, but it can be challenging to determine which tests to use. This is why QA testing is such a time-consuming process, as each test requires time to be set up, run, and reviewed. If testers speed through this process, it is unlikely that they will launch a bug-free product, so it is vital that testing is done carefully and thoroughly. 

That being said, it is still ideal to conduct QA testing as efficiently as possible without compromising quality or accuracy. One way that this is accomplished is through a combination of both manual and automated tests. More complex tests should be run manually by experienced testers, while more straightforward tests can be automated. As a result, testing is somewhat accelerated, allowing testers to meet their deadline while verifying the product completely. 

Choosing the Right Tests

For testing to be efficient and timely, testers must choose the proper tests to conduct. The tests chosen will vary based on the unique software being tested, but some standard tests are often used. Aside from the basics, the best way to ensure that the right tests are being run is by partnering with experienced testers and enabling communication between testers and software developers. 

Many organizations utilize MSPs for their QA testing needs as they are equipped with highly skilled and experienced testers. MSPs offer a wide range of the most pertinent QA tests, with the knowledge of which tests to perform and how to do so successfully. This will ensure that QA testing is conducted accurately, providing the results needed to verify the software and meet deadlines. Some must-have tests to look for in an MSP include white and black box testing, smoke testing, integration testing, functional and non-functional testing, maintenance testing, automation, and mobile testing. 


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Delay in Decision Making

QA testing is often on a tight timeline as it is one of the last steps before a software can be deployed. For this reason, it is crucial that it meets its designated timeline and is conducted efficiently. While this may seem straightforward, it is easier said than done. Within the QA process, teams of software developers and testers must collaborate to make decisions and meet their goals. 

If there is a delay in the decision-making process, it will affect the entire project timeline, adding the stress of time into operations. Common decision-making delays occur when there are disputes over when a task should be implemented, which tests should be run, and how to handle problems as they are identified. The best method to avoid such delays is to have clear communication and stick to a test plan

Developer and QA Tester Conflict

Regarding communication, it is vital that developers and testers communicate and collaborate well with one another. If a conflict arises between developers and testers, it will become increasingly challenging to conduct testing effectively. The two parties should work together to achieve the desired results, and neither can find success without the other. 

Maintaining a positive relationship between developers and testers is critical. Implementing an expectation of mutual trust and respect can go a long way in creating a friendly relationship. The better the relationship, the more likely bugs are identified and resolved quickly and efficiently, ensuring that the software product is high quality. 

Multitasking Gone Wrong

For both developers and testers, multitasking is an essential skill to possess. Most teams are required to work on multiple projects simultaneously, and many of which might be released at the same time. Consequently, team members are usually working in a high-stress environment, dealing with strict deadlines and limited resources. It is not uncommon that mistakes are made in a rush in order to meet a deadline or get the job done quickly. While developers and testers are only human and mistakes cannot always be avoided, this does not pose well for the software at hand. 

To avoid problems associated with multitasking, it can be beneficial to outsource your QA testing needs. MSPs can supplement your pre-existing team members, whether taking over a project for them or assisting them on an ongoing task. Not only will you have a fresh set of eyes on the software, but you can alleviate some of the stress and workload from your team. As a result, you will have a less stressful working environment, resulting in higher quality products. 

Lack of Proper Testing Equipment

A critical problem that many QA teams face is the lack of proper testing equipment. Many of the tests conducted during the QA process require specific testing accessories and equipment. Acquiring these devices can be highly expensive and not always a feasible purchase for companies. Additionally, if numerous software is being tested simultaneously, the proper equipment may not always be available, making it difficult for QA testers to stay on schedule. 

Fortunately, there is a solution to this problem. Rather than balancing the availability of equipment or making a hefty investment on tools that will be used infrequently, companies can acquire the same resources through an MSP. In partnering with an MSP, QA teams will have access to their vast inventory of high-quality equipment. Even better, MSPs are experienced in using this technology, ensuring that it is used for maximum efficiency. With 24/7/365 availability, MSPs are the cost-effective option for obtaining the skills and resources you need without making a significant hardware investment. 

MSPs Can Address QA Testing Problems

QA testing is a company’s final chance to verify the quality of its software before deploying it to users. It is vital that any remaining bugs are identified and resolved during this process. If not, users will discover these issues are unlikely to continue using the software. For this reason, it is critical that QA testing is thorough, accurate, and efficient - which can only be achieved if these common testing problems are resolved. Fortunately, by partnering with an MSP, any QA team can effectively conduct testing. MSPs will supply QA teams with the proper tools and support to ensure testing success while facilitating a productive and quality testing environment.


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Tags: Quality Assurance, Software Development

Frederid Palacios

Written by Frederid Palacios

Fred Palacios is a seasoned software architect with more than 20 years of experience participating in the entire software development cycle across a host of different industries--from automotive and services to petroleum, financial, and supply chain. In that time, his experience working closely with high-level stakeholders has provided him with a strategic vision for developing the right solutions to flexibly meet critical business needs. As CTO of Intertec, he's continuing to focus on the creation of business-critical applications for large enterprise projects, particularly those that handle high concurrency and large datasets. He is passionate about using technology as a tool to solve real-world problems and also mentoring technical teams to achieve their maximum potential and deliver quality software.

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